Nine Costly Mistakes to Avoid When Selecting your Kitchen Design Company
BEWARE OF THE “BIG BOX” STORES. You know who we are talking about!
Take a number and plan to experience the “wasted time” factor every time you visit a big box store for your cabinets in Casper. While they offer “loss leader” pricing in their advertising, the reality is that big box everyday pricing is more costly than a company like Tanglewood. Due to their significant staff turn-over, big box kitchen department staff is typically very inexperienced. In our industry, inexperience results in unimpressive designs, critical mistakes and unnecessary project delays for your Casper kitchen remodel.
YES, THE “LOCAL CUSTOM SHOP” MAY BE CHEAPER, HOWEVER…
Local custom cabinet shops do not have state-of-the-art finishing systems that are utilized by most regional and national cabinet manufacturers. The local custom shop’s low-tech finishing process increases the risk of cabinets yellowing, peeling, wearing or displaying other defects prematurely. Do they have the production capacity to deliver your cabinets on-time and complete? Will they be around to replace a door or drawer front in a couple of years? Do they even offer a warranty for your cabinets?
ARE YOU 100% COMFORTABLE PROVIDING A SIZEABLE DEPOSIT TO THIS COMPANY?
Due to the custom nature of every cabinet order, it is not unusual to pay an up-front deposit of 100% of the project price. Make sure the company you work with is stable and has been around for several years. Unfortunately, if they close their doors, your sizeable kitchen remodel deposit for your new cabinets will likely be lost.
DO THEY OFFER TOP QUALITY PRODUCTS?
The best kitchen remodel cabinetry products in the industry are typically offered by higher volume kitchen and bath dealers that have built strong, long-term relationships with top quality suppliers. Smaller, less stable cabinet companies are more likely to carry 2nd or 3rd tier products that will suffer in quality and warranty performance.
WHAT IS THEIR SHOWROOM AND DESIGN CAPABILITY?
Does your cabinet provider have a showroom that displays the types of products and creativity you would like to see in your home? If they have a nice showroom and quality products, they likely have experienced designers to assist with your planning. An experienced designer can provide as much WOW factor in your design as you want. They are also more likely to order everything correctly the first time and lend their expertise as needed to make sure the installation is completed on-schedule.
WAREHOUSE AND DELIVERY SERVICES WILL HELP TO KEEP YOUR PROJECT ON TRACK.
Many cabinet companies do not maintain their own warehouse space. They are reliant upon warehouse delivery services provided by unrelated third-party companies. By not controlling the warehouse and delivery function, your order runs a higher risk of damage. In addition, it may be more difficult to get your cabinets delivered when you need them if your cabinet company does not store your order in their own warehouse.
INSTALLATION SERVICES CAN MAKE OR BREAK THE FINISHED PRODUCT.
Make sure that your cabinet company can provide a top-quality installer for your remodel project. The installer should be a professional that installs cabinets for a living. The installer should have experience with the cabinet company and designer with whom you are working, as well as with the cabinet brand that you are purchasing. Making a large investment in cabinetry and then taking shortcuts to save money on the installation is a far too common consumer mistake.
SERVICE BEFORE, DURING, AND AFTER THE SALE?
What is your cabinet provider’s service philosophy and reputation? Do they have a dedicated service staff? Do they work regularly with trade-contractors and industry professionals who will not settle for anything less than exceptional service?
WARRANTY IS YOUR LIFE PRESERVER!
Make sure you get a copy of your cabinet manufacturer’s warranty. Cabinetry warranties typically range from 5 years to “limited lifetime”. Limited lifetime includes the duration of your ownership of your home. Drawer guide hardware typically carries a lifetime warranty. Another reason to work with a company that has been in business for several years—if you need assistance with your manufacturer’s warranty, they are more likely to be there in the future to provide local service support.